Archive for the Category ◊ Consumer ◊

11 Mar 2010 I’ve Gone To The Dark Side
 |  Category: Blah Blah Blah, Consumer  | 3 Comments

That’s right, I’ve upgraded my phone. Finally.

upgraded

This is why:

  1. The wireless company gave me the Blackberry for free.
  2. I’ve kept all my features, except free incoming call airtime (it was the only one I couldn’t transfer from the basic handset to the smartphone) without being subjected to price increases, and locked in the price for two years.
  3. My new plan that includes smartphone data (versus the unlimited PCS data I had before) is only $2.30 more per month than what I paid previously.
  4. My 100 minutes per month free long distance would expire in August.
  5. I couldn’t check my Mobile Me email on the old browser.

The iPod Touch will still get used daily, but since I can only use it with wi-fi, I couldn’t pass up a free phone upgrade. We’ll see if my cameraphone shots look any better!

20 Jan 2010 On Why Bigger Isn’t Necessarily Better

southern Iceland in a Super JeepWeekend Outtakes

When people talk to me about buying a digital camera, there’s one point I stress more than anything else:

Do not let the number of MPs (megapixels) convince you that the camera is better.

Sales people will try and impress you with numbers because most people don’t know what those numbers mean. I’m convinced that many sales people don’t know what those numbers mean, either, but since the MPs are stamped right there on the camera, they will try and tell you more is better in the hopes that you’ll believe them. Don’t believe them!

Here’s a pretty good article that showed up in my Twitter stream that explains why the megapixel count is more than a marketing ploy, it is a scam:

The Great Megapixel Swindle: An Example:
http://petavoxel.wordpress.com/2010/01/19/mp-swindle-example/

Let me give you my own example, comparing two cameras, one with a low megapixel count and one with a high megapixel count. (As you can see by the side-by-sides above, the cameras have slightly different aspect ratios, but it won’t affect the argument, which is megapixels overall.)

southern Iceland in a Super Jeep

This was shot in Iceland with the Pentax K100D, my first DSLR, which I sold last spring (reluctantly, because I loved that camera — the straight-out-of-the-camera JPEGs were great). It is an entry-level 6.1MP DSLR, with a maximum resolution size of 3008×2000 pixels. It was a sunny day, the ISO was relatively low (200), and the focus was for the entire landscape (infinity) so everything should be in focus. Click on the picture to view it at full resolution in a new window.

Exposure: 0.001 sec (1/1000)
Aperture: f/5.6
Focal Length: 33 mm
ISO Speed: 200
Image Width: 3000
Image Height: 2000

Weekend Outtakes

Now, here’s a photo taken by my brother, Allan, in Vancouver with his Canon G10, which is a point-and-shoot with a whopping 14.7 MPs. It wasn’t shot at max resolution (4416×3312 pixels) — which is another beef about marketing, and I’ll get to that in a bit — but the important point is that it was shot at a resolution GREATER than the 1st photo, specifically 3753×2814, or 17.55% bigger. Ignore the colours and contrast, just look at the sharpness and detail. Click on the pic to view it large in a new window.

Note that the ISO (or film speed) is 80, which means the sensitivity is lower and therefore the noise level should be lower than the Iceland shot, for which an ISO of 200 was used. In basic terms, the Iceland shot should theoretically be grainier, or “noisier”, than the Vancouver shot. The Vancouver photo was taken at half the shutter speed of the Iceland photo, but 1/500 is still fast and there should be no shake.

Exposure: 0.002 sec (1/500)
Aperture: f/4.5
Focal Length: 30.5 mm
ISO Speed: 80
Image Width: 3753
Image Height: 2814

I’ve sliced away some parts of both photos to do another side-by-side at 100% (Iceland left, Vancouver right):

See the difference? Which do you find grainier? The Vancouver photo on the right side was shot by the 14.7MP Canon G10, which is more than double the MPs of the Pentax K100D at 6.1MPs on the left side. Now, part of the difference in quality is the lens glass. I am fairly certain that I took the Iceland photo with my Pentax kit lens, the 18-55mm, and a kit lens is the lowliest of all lenses in a brand line. Kit lenses aren’t always terrible, but it’s comparable in quality to the stock stereo you get with your car — for the average person it’s bearable, but people who enjoy music are going to replace it, anyway. On a camera, a kit lens is soon to be replaced, too.

The major factor in the difference is the sensor. If you were to go and read the sensor specs for both cameras, this is what you’ll find:

Canon G10: 1/1.7-inch type Charge Coupled Device (CCD), which is 7.17 mm x 5.31 mm
Pentax K100D: 23.5mm x 15.7mm CCD sensor

Now here is where size does matter! As you can see, the Pentax K100D has a much bigger sensor than the Canon G10 — around 3x bigger. DSLR lenses are bigger because their chip sensors are bigger. It is the one of the reasons why point-and-shoot cameras are more compact, even with a zoom, because it requires less glass to bring light to that little sensor. When companies try and cram more pixels into a small sensor, it actually reduces the quality of the photo.

This article by digitalcamerainfo.com puts it this way:

Fitting more megapixels in the same small amount of physical space means that all the receptor sites on the sensor must be smaller, which means that each site has less light hitting it. Less light per pixel means images that are less clear and sharp.

However, between two different manufacturers making CCDs that are the same size, there’s no way to know which produces better-quality photos using spec numbers because they use different computations when capturing and processing pixels. At that point it is a qualitative difference rather than quantitative. The only way to compare is to compare their photos, and that’s where personal preferences come in. But if you compare any DSLR to any point-and-shoot, the DSLR will always come out on top when the photos are displayed larger — because of the sensor, and because of the glass.

What’s that beef you were talking about?

I mentioned that Allan didn’t take that Vancouver shot at full resolution, which is what I was hoping for in my example. Actually, I couldn’t find any Canon G10 photos in his Flickr collection taken at full resolution. This is actually very common, and most people don’t think about it when they buy a point-and-shoot: if megapixels are such a good thing, why don’t people take advantage of them?

For one thing, the file sizes are way too large. My Nikon D300 is a 12.3MP camera, and the largest photo I can make is 4288×2848 pixels with a file size of around 4-8MBs (depending on what I’m shooting) and that’s plenty. Why would a point-and-shoot, with a sensor roughly a third of the size, need more pixels than a DSLR if it can only capture a third of the detail? Because it’s a gimmick! You’d never email a full-size snapshot around, and it’s far too big for a web page, Facebook, or any social media site. That size is really useless unless you’re considering enlarging it to hang over your fireplace.

Which brings me to my next point: you’d never want to enlarge a point-and-shoot snapshot, anyway, because even at the size I showed you, which is probably at least 75% of its resolution capacity, it has purple fringing and artifacts. You can barely make out the trees on the mountains. The level of detail is less than ideal; the cost of enlargement would not be worthwhile. The shot itself is good, the colours are set to vivid (that can be toned down in Photoshop), but the detail can’t be increased because Canon’s sensor is too small. It’s about pixel quality, not quantity.

But what about the price?

When you take away the bulk of the DSLR, there’s usually a gripe about the price versus a compact camera. It’s true, they can be pricey, but if you’re an amateur or a beginner, the prices of entry-level DSLRs are actually lower than the higher-end compact cameras. Using the same cameras in my example, I bought my Pentax K100D in May 2007 for about US$500, including the Pentax SMC-DA 18-55mm f/3.5-5.6 kit lens. The Canon G10’s suggested retail price today is US$500. Which means that if you scout for a used Pentax K100D on Craigslist right now, you could probably get one with the kit lens for about half of what the Canon G10 costs currently, and make better-quality photos for much cheaper.

I try and tell people that for the cost of the new compact cameras, they could invest in an entry-level DSLR and even get a lens, but I think people are reluctant to learn how to use a DSLR. I would be willing to teach ANYBODY how to use their DSLR, if that would convince them to make the move.

It’s not that I dislike compact cameras or even Canon, not at all. In fact I owned Canon compact digitals for five years (2002-2007) before I bought my first DSLR, which was a Pentax. I still recommend Pentax for its value, especially for entry-level users. My current DSLR is a Nikon. (As you can see, I’m not particularly brand loyal. There is no need to be except that switching an entire system is expensive due to the lenses and bodies being incompatible between brands; each brand has strengths and weakness across all their lines.)

I learned composition on compacts, which is an important skill regardless of equipment. I still shoot with compacts on occasion, for video and some snapshots. I think it’s very possible to take decent photos with point-and-shoots if the settings are used properly (and displayed small so their flaws don’t show), and I have actually sold photos taken by compacts. But the newer point-and-shoot models mystify most people because they have a lot of bells and whistles. Nobody likes to read the manual (I generally don’t, either, I only use them as reference tools but usually I go online), but the manuals are written by technical writers and they don’t tell you how to take a good photo, they only tell you about settings and specs.

I think this is the longest post I’ve ever written on the subject of photography, but I wanted to take the time to write it out because photographic equipment at the average consumer level is rife with confusion and misleading information. People are bombarded with features that they don’t understand. At a professional level, sales people have less sway with buyers because pros have the technical knowledge and a more watchful eye on the industry. Professionals are pickier about their equipment and view it as a business investment. However, the consumer market is big money and companies like Nikon, Canon, Sony, Olympus, Panasonic, Samsung, Pentax, Casio, Kodak, Konica, and all the rest sell point-and-shoots every day to people who don’t know what to look for in a camera. If you want to compare them, I suggest the side-by-side comparison table feature over at DPReview.com’s buying guide section. There are also comprehensive reviews if you want to go more in-depth, and summary-length versions of the reviews if you just want to get their rating.

My recommendation is to do all your research before you walk into the camera store, then try out a few cameras that are your top picks to see how they feel in your hands, if the controls are in logical places, and if the way you would use it requires digging around in menus versus the settings at your fingertips. Better yet: borrow them from friends or let your friends show you their cameras. It’s also a good idea to read some reviews and ratings, but ultimately, you should look at the photos you already take — portraits? low light? action? landscapes? — and base your search criteria on the style of your shooting rather than gimmicky things like megapixels and dozens of “modes” (eg. snow mode, beach mode, museum mode). Hmmm… I’m getting into another topic (buying), so I’d better stop here.

And if I’ve confused you even more, I take full responsibility and welcome any questions to clear it up!

15 Dec 2009 Winter Raccoon + Wireless Windbagging
 |  Category: Blah Blah Blah, Consumer, cameraphone  | 9 Comments

Get a load of that raccoon hat! So fetching! Sai and I met up with Natalia this evening to prep for tomorrow’s filming of a winter concert at a primary school. More than 100 little kids belting out holiday tunes… I’m sure this would find some readers beating a hasty retreat or putting fingers in their collective ears, but personally I think it will be really, really cute. Bring on the cute, I say!

In totally different news, now that I’m using Photobooth, I thought I should relegate the craptastic cameraphone pictures to a different space and not let the non-DSLR photos take over this website. Step in Twitpic, which is a picture feature for Twitter from the mobile phone (or smartphone, i.e. Blackberry, iPhone, what-have-you). I’ll be sending the silly stuff from the cameraphone directly to Twitpic and they’ll end up in Twitter, out of the way unless clicked on. You’ll see my Twitter feed on the sidebar — that’s where I’ll be posting most of my goofy mobile phone shots.

The Telus retention people have been on my case for months, sending me direct mail pieces and calling me because my 2-year contract is up very soon. This is the best time to renegotiate the existing contract terms, but I’m still sitting on the telecom fence. A smartphone is very tempting — the iPhone and Blackberry the most obvious choices for my level of use — but frankly I’m quite resistant to using any smartphones although the GPS and data would be helpful from time to time. When I see people with such devices I think it’s often such a waste of features because they only use a fraction of what smartphones can do and I have to ask myself: are these really necessary? Do I really need a smartphone? So far I’ve been able to answer no to that question — I can read my email, browse most of the web pages I need, and read news headlines on Twitter on my tiny, low-profile Samsung U510. When I have a wi-fi signal I switch to my 2+ year old iPod Touch which still works just fine. Answering “no” to whether I need a gadget is a very non-geeky response from a geeky person — I mean, geeky people are very much gadget collectors, but my budget is strictly for tools of my trade. There is also an added monthly charge to the wireless bill for the data and right now I have unlimited data for a very small fee. Maybe if I get the phone for free and there’s no increase for the additional data… especially U.S.-carrier data, which easily doubles my bill with a single roadtrip. U.S. (voice) roaming is cheap, but data is not!

Probably by next year I’ll be ready for a smartphone upgrade without feeling like a poser, but for now unless a telecom company hands one over for free or my current not-quite-as-smart phone breaks, the Telus retention people will have to keep sweetening the deal.

Music for today: Elvis Presley’s “Wooden Heart” — an oldie but a goodie, unless you dislike Elvis…

{ continue reading… }

14 Oct 2009 The Cameraphone Dump
 |  Category: Consumer, Flying, USA, cameraphone  | One Comment

OK, now that I’ve had some sleep — typical: an intended nap turned into a crash-and-burn — I can start working through my ‘To Do’ list, which includes dumping photos off my phone from the weekend.

Some highway scenes:

{ continue reading… }

08 Oct 2009 Beth’s Red Shoes
 |  Category: Consumer  | One Comment

a girl's best friend(s)

I’m in editing mode, and I’m supposed to be editing photos of people but I couldn’t help but edit some photos of Beth’s red wedding shoes. I have a thing for red shoes, and these were gorgeous! Click on the photo above to see it larger on my photo site.

Beth's red shoes

GEF_7044_edit

08 Oct 2009 Got An Unclaimed Bank Balance?
 |  Category: Consumer  | 2 Comments

emblems

When my friend sent around this email today, I thought it was spam but oddly enough, it’s not!

From the Bank of Canada website:

What is an unclaimed balance?

An “unclaimed balance” is a Canadian-dollar deposit or negotiable instrument, issued or held by a federally regulated bank or trust company. It can be in the form of a deposit account, bank draft, certified cheque, deposit receipt, money order, GIC, term deposit, credit card balance, or traveller’s cheque.

When there has been no owner activity in relation to the balance for a period of 10 years, and the owner cannot be contacted by the institution holding it, the balance is turned over to the Bank of Canada, which acts as custodian on behalf of the owner.

Notice

Due to the passing of Bill C-37 the following rules came into effect March 29th 2007.

  • The Bank of Canada will now hold unclaimed balances for thirty years, once they have been inactive for ten years at the financial institutions. Therefore, balances will now be held for a total of forty years prior to being prescribed.
  • Only balances of less than $1,000 will be prescribed after the forty-year period. Previously the limit was less than $500.

Apparently the Bank of Canada has $351 million in unclaimed bank balances, and one of them may be yours. On their website you can search with your name to see if you have any money lying around that you’ve forgotten about.

The search form is here.
FAQs page is here.
How to claim your money.

My friend found some money for his cousin so I did a search under ‘Edwin’ to see if I or any of my family turned up. Nope…

In case it’s not obvious, this post only pertains to those with a Canadian bank account… maybe other countries have a similar search feature.

In a totally unrelated comment, doesn’t the Queen look awful on the latest $20 note? I know she’s getting on in years but really, give the lady a break — the image is seriously unflattering! The artists were much more forgiving on her last round of 20s…

07 Jul 2009 Canadian Tired
 |  Category: Consumer, Mobile Blogging  | One Comment

How many people does it take to change a windscreen wiper? Apparently three if it’s in the dark.

For months now I’ve been meaning to replace my wipers with a set of decent ones and tonight I finally got myself to Canadian Tire, hence the cameraphone pic. I bought a cheap set last time and I won’t be doing that again, because they simply don’t last and perform crappily. Out in the parking lot, I managed to wrest one old blade off from the passenger’s side but completely struggled with the driver’s side blade. It was getting dark and Canadian Tire had already closed at 9pm, so I went over to Maria’s to see if she needed to borrow the car the next day and possibly recruit Thomas to help me get the old blade off.

I bought this same set of blades two years ago and installed them myself, but I don’t remember it being this complicated–?!? Part of the problem is that the illustration the manufacturer provides is TINY and I have no idea how anyone can follow the diagram.

By now it was definitely nightfall-dark, but I figured we’d be done in no time. Um, no… then Anas came out and tried to help. All my flashlight batteries were dead, so I contributed what light I could from my mobile phone screen. In the end, I had to dig out the tools from the back of the car and Thomas used a screwdriver to break the old blade to replace it. Then Anas eventually figured out how the adapter attached to the new blade.

The three of us standing in the street felt rather useless and a little sheepish for spending more time than this simple task warranted, but at least… at least… I didn’t lock the keys in the car!

14 May 2009 Flying Air New Zealand Anytime Soon?
 |  Category: Consumer, Raconteurism, Travel, Videoclips  | One Comment

Cheeky! via Tripso

One of the best flights I’ve ever had was on Air New Zealand. It was Christmas Day, and I was flying Sydney to Auckland. I’d had a really stressful time at the airport (thanks to Australian Immigration in Cairns a few days before, a story for another day), but the four-hour flight to Auckland made up for it.

It was Christmas, so the plane was decorated like a Christmas tree on the inside, the flight attendants wore earrings like ornaments, the pilots were dressed like Santa Claus, the menu was top-notch (New Zealand lamb), and I sat next to Russell Crowe’s mate from school, which made for interesting in-flight conversation. (Crowe hadn’t broken into the U.S. film scene yet, but I’d seen “Romper Stomper” in Australia and I knew who he was.)

Partway through the flight, a bunch of Japanese passengers decided to play card games, which became so heated — cash and coins flying through the air! — the flight attendants had to make everyone sit down again because it was making the plane unstable.

It was after that flight that I decided Christmas Day is a great day to fly ;) Other Christmas flights since then included Vancouver-Amsterdam, Vancouver-London, and Vancouver-Chicago, but thus far none have topped the one on Air NZ.

10 Feb 2009 So Far, So Good

so far, so good

A follow-up to this post from November 17, 2008.

I’ve been getting organic produce and other items delivered weekly for a couple of months now from Mama Earth Organics and it’s working out fantastically. I’m eating much better these days because I’m cooking a lot more for myself than I have in the past few years, and my eating habits have changed for the better since I started the service. I’m much more motivated to cook because I work my way through this bin during the week, no matter what was delivered on Monday. (The company tries to buy produce when it’s in season, and locally whenever possible.)

The challenge to eat produce that I wouldn’t normally think to buy (butternut squash, beets, swiss chard) stimulates my creative side in making meals with the goal of consuming EVERYTHING and wasting nothing. It also provides a great deal of variety in my weekly diet, as I tend to buy the same produce most of the time from the stand and the store. Even with fairly standard items such as oranges, the sources change all the time according to availability. On the other side of the invoice is a recipe with ingredients that are in the bin, which is helpful since I don’t typically buy a lot of, say, root vegetables and occasionally I need some inspiration.

I’ve had organic produce and other sundry items delivered before, when I lived in Vancouver, but the other company I used had spotty service and selection, and substitutions appeared to compound the mistakes. Mama Earth Organics has been doing exceptionally well in the consistency and quality departments. The produce selection is very good, packed carefully, delivered at the same time every week, billed correctly and receipts are issued at the same time weekly. Also, I’ve had no problems with their custom online ordering, although it was only recently that I decided to add more items to the standard bin size.

Keep up the good work, Mama Earth Organics!

06 Feb 2009 Don’t Forget To Negotiate
 |  Category: Consumer, Gail at Large  | 3 Comments

fingers crossed

Interestingly, it was six years ago tomorrow that I managed to negotiate my way out of paying most of a nearly $800 mobile phone bill racked up in New York:

February 7, 2003: My Telus Lesson: You Can Negotiate Anything

Well, maybe not everything, but far more than you think you can. It was 10 years ago when I signed up with Clearnet (purchased the following year by Telus) for my first mobile phone and I’ve been using Telus for wireless — except for AT&T/Cingular while living in the U.S. — since then. I am one of the only people I know in Canada who is actually happy with my mobile phone service. I get similar to what I paid for while I was in the U.S. (at the time: 2004/05/06), for less money. I know that’s an impossible statement for the average Canadian to believe, but it’s true. I think it has everything to do with research and negotiating with CSRs (don’t shoot the messenger), and often good timing.

Last night I spoke to Rogers about my cable internet service for the first time since I moved to this house in June 2007. (Here’s the post that explains why I chose them in the first place.) They were contacting me to offer a free gas card. By the time I hung up, I was given more than the initial offering of a gas card, I was also given three months of free internet (I don’t use Rogers for anything else; my Vancouver VoIP has been with Primus since 2004). The three months of internet isn’t even what I’d asked for, I only asked for another gas card. The CSR told me to wait a bit, and when she returned she offered the three months. I hadn’t changed my service at all, and I didn’t have to go higher up than my first point of contact, either. This experience with Rogers is at odds with everything I ever hear from people about dealing with any of Rogers’ services.

I don’t always get everything I ask for, but I’ve scored some amazing freebies in the past couple of years in Toronto with various companies. It’s worth asking for things, just know what is reasonable to ask for, be prepared to demonstrate what a good customer you are (preauthorised payments if you opt for those, long-term account, etc.), but above all ask nicely.